Effective date: 29 October 2026
This policy explains how cancellations and refunds work for services and products provided by Buntuz Integrated Limited and its divisions.
1. Payments on this website
This website does not currently accept online payments. Submitting an enquiry, quote request or registration of interest is free and does not commit you to buy anything.
2. Services agreed directly
Where you buy a product or service from a Buntuz division under a quotation, invoice or written agreement, the cancellation and refund terms in that document apply. If the document is silent, you may cancel before work starts or before goods are dispatched and receive a refund of amounts paid, less any reasonable costs already incurred on your behalf, which we will explain to you.
3. Faulty or incorrect goods and services
If goods we supply are faulty or not as described, or a service is not provided with reasonable care and skill, please contact us promptly. We will repair, replace, re-perform or refund as appropriate.
4. Future online payments
If we introduce online payments, for example for courses, this policy will be updated with the specific cancellation periods and refund terms before any payment is taken.
5. Your statutory rights
This policy does not affect your rights under the Federal Competition and Consumer Protection Act 2018 or any other applicable law.
6. How to request a cancellation or refund
Contact us with your name, the reference or invoice number and the reason for your request:
Buntuz Integrated Limited, 1 Emma C. Osamor, Jabi District, Abuja, Nigeria. Email: Buntuzintegratedlimited@gmail.com. Telephone: 0902 874 8800.
